Journeyfront Privacy Notice
1. Your Privacy Rights
Thank you for choosing to be a part of our community here at Journeyfront. We are committed to protecting your personal information and your right to privacy. If you have any questions about our policy or your personal information, please feel free to contact us at privacy@journeyfront.com.
Journeyfront collects information about you and uses this information to help you understand your personal characteristics and employment satisfaction. We also use this data to help connect you with potential job opportunities that are a good match with your personal information. This policy describes how your information is collected and used and your choices with respect to your personal information. We encourage you to review the policy in detail so you can know your full privacy rights.
2. Information We Collect
The types of information that we collect fall under two general categories: personally identifiable information (PII) and non-personally identifiable information (non-PII). PII consists of any information which can be used to specifically identify you as an individual, whereas non-PII consists of aggregate information or any information that does not reveal your identity. The following sections describe how your PII and non-PII are collected by us, and how we use such information.
Overview – We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, and compliance with our legal obligations. We use the information that we collect or receive to facilitate account creation and the login process, to protect our site, and for other business purposes.
Log Files - Any time you visit any of our websites, our servers automatically gather information from your browser (such as your IP addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks) to analyze trends, administer the site, prevent fraud, track visitor movement in the aggregate, and gather broad demographic information. For example, we may log your IP address for system administration purposes. IP addresses are logged to track a user’s session. This gives us an idea of which parts of our site users are visiting and finding valuable. We do not share the log files externally.
Cookies - We use "cookies" to keep track of some types of information while you are visiting our website or using our services. Cookies are very small files placed on your computer, and they allow us to count the number of visitors to our website and distinguish repeat visitors from new visitors. They also allow us to save user preferences and track user trends. We rely on cookies for the proper operation of our website; therefore, if your browser is set to reject all cookies, the website will not function properly. Users who refuse cookies assume all responsibility for any resulting loss of functionality. We do not link the cookies to any PII.
Information About Members - When you register or subscribe to our services, we collect a wide variety of information about you. Users provide us with answers to our proprietary assessment questionnaires, and we use your answers to build a profile for you, to assess your compatibility with your current company or employer culture, and to match you with compatible Employers or recruiters based on interests, personality, and values. Your individual responses to the questions in our questionnaires will be held strictly confidential, while other PII and non-PII about yourself (such as name, occupation, job history, personal contact information, photo, etc.) will be used to build your profile. Any PII included in your profile will only be shared with an Employer or recruiter if you choose to share such information. The default service will only make your compatibility with a company or in connection with a specific job listing available to such a party without your prior consent. Finally, for interactive content and community services where you may choose to have a public profile, we may display your information to other community members and visitors. If you are an Employer or recruiter, we will only share public job listings with Candidates and provide Candidates with a compatibility profile for your company or entity (including but not limited to, company culture fit and specific job fit). All company culture data is based on questionnaire responses submitted to Journeyfront by current or former employees or contractors of a company. Except as otherwise stated in this privacy statement, we do not disclose your PII to other users of the service.
Emails and Telephone Calls - We require an email address from you when you register for our services. We use your email for both transactional (e.g., order confirmation, refund and renewal processing, notifications from Employers and recruiters) and promotional (e.g., newsletters, new product offerings, special discounts, event notifications, special third-party offers) purposes. E-mail messages we send you may contain code that enables our database to track your usage of the e-mails, including whether the email was opened and what links (if any) were clicked. If you would rather not receive promotional emails from us, please see the section below labeled "Choice/Opt-Out''. We reserve the right to send you certain communications relating to the Journeyfront services, such as service announcements and administrative messages. We may also contact you by telephone or text message (including to any wireless number you may provide to us) solely in connection with the Journeyfront services. If you would rather not receive telephone calls or text messages from us, you may change or delete your number from your account preferences page(s) or ask to be removed from our contact list if you receive a call or text message from us. We fully comply with the requirements of the U.S. CAN-SPAM Act.
Mobile Device - If you use a mobile device to access our site or download any of our applications, we may collect device information (such as your mobile device ID, model and manufacturer), operating system and version information, and IP address.
Demographic Data - Demographic data is also collected at our site. We use this data to tailor our visitors’ experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. Some of this information may be shared with third parties on a non-personally identifiable basis.
Use for Research - In addition to the uses outlined above, by using our site, you agree to allow us to anonymously use the information from you and your experiences to continue our research into successful relationships. This research, conducted by experts in the field, may be published in academic journals. However, all your responses will be kept anonymous, and no PII will be published.
3. Disclosure of Your Information
Disclosure to Other Members - As an integral part of providing the Journeyfront service, we will make your profile information available to compatible Employers, recruiters, or individuals, ONLY after you have given express permission as applicable. All public profile information posted by you may be available to such members depending on what you choose to share. If you are an individual, your personal contact information will only be displayed or shared with your prior approval. Contact may also be made directly through the Journeyfront platform without disclosure of personal contact information. If you are an Employer or recruiter, you may add job listings that do not identify your company by name.
Disclosure By Law - You acknowledge and agree that we may disclose information you provide if required to do so by law, at the request of a third party, or if we, in our sole discretion, believe that disclosure is reasonable to (1) comply with the law, requests or orders from law enforcement, or any legal process (whether or not such disclosure is required by applicable law); (2) protect or defend Journeyfront’s, or a third party’s rights or property; or (3) protect someone’s health or safety, such as when harm or violence against any person (including you) is threatened.
Disclosure to Trusted Third Parties By Us - We may share your non-PII with third parties, but not in a manner that would reveal your identity. We may share your PII, sometimes in conjunction with your non-PII, with service providers that may be associated with us to perform functions on our behalf. For example, outsourced customer care agents or technology assistants may need access to your information to perform services for you. Your information will be treated as private and confidential by such service providers and not used for any other purpose than we authorize.
Information Transferred As a Result of Sale of Business - As we develop our business, we may buy or sell assets and, depending on the transaction, your PII may be one of the transferred assets. In the event that we are acquired by another company, your PII may be part of the assets transferred to the acquiring party. If this occurs, you will be notified if there are any material changes to the way your PII is collected or used.
4. Age Restrictions
Our age restrictions for different services are set forth in each applicable Terms and Conditions of Service. We do not target our sites or services to children under the age of 13, and in compliance with the Children’s Online Privacy Protection Act, any information we may receive from users we believe to be under the age of 13 will be purged from our database.
We do not knowingly solicit data or market to anyone under the age of 16 in the European Economic Area. By using our site, you represent that you are at least 16 or that you are the parent or guardian of such a minor and consent to said minor using the site. If we learn that personal information from anyone under the age of 16 has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data that we have collected from anyone under the age of 16, please contact privacy@journeyfront.com.
5. Security
We have extensive security measures in place to protect the loss, misuse and alteration of the information stored in our database. These measures include the use of Secure Socket Layer (SSL) and/or strong encryption (3DES) technology during credit card transactions and administrative access to site data, as well as other proprietary security measures which are applied to all repositories and transfers of user information. We will exercise reasonable care in providing secure transmission of information between your computer and our servers, but given that no information transmitted over the Internet can be guaranteed 100% secure, we cannot ensure or warrant the security of any information transmitted to us over the Internet and hence accept no liability for any unintentional disclosure.
If needed, breach notification to the proper authority will be completed within 72 hours after Journeyfront becomes aware of it. For more general incidents, we will notify users through our blog. For incidents specific to an individual user or organization, we will contact the individual or organization using the primary email.
6. Choice/Opt-Out
You may use the following options for removing your information, including an unauthorized profile, from our email database if you wish to opt out of receiving promotional emails and newsletters. Click on the "unsubscribe" link on the bottom of the e-mail. For any services that allow you to control which emails you receive, go to the email settings on your profile page, and un-check the undesired promotions.
7. Updating Your Information
Journeyfront provides users the following options for reviewing, changing, and modifying information previously submitted, including deletion of your personal information. To do so, you can contact us at privacy@journeyfront.com. You may also change your information, e-mail address, password and other information from the edit profile screen accessible from the top navigation.
Data Retention - We retain your personal information for continued service and convenience purposes until you advise us not to do so by emailing privacy@journeyfront.com. Notwithstanding the foregoing, we may retain personal information in order to comply with applicable laws, keep accurate records, resolve disputes, prevent fraud, enforce our Terms and Conditions of Service or other agreements, or for any other legally permissible purpose.
Upon your request to terminate your account, we will deactivate or terminate your account and anonymize your personal information. No purpose in this policy will require us to keep your personal information for longer than 30 days past the termination of a user’s account for anyone in the European Economic Area.
8. Notice to California Residents
This section applies only to California residents. Pursuant to the California Consumer Privacy Act of 2018, as amended (“CCPA”), below is a summary for the last twelve (12) months of the “Personal Information” categories, as identified and defined by the CCPA (see California Civil Code section 1798.140(o)), that we collect, the reason we collect the Personal Information, where we obtain the Personal Information, and the other entities with whom we may share the Personal Information. Under the CCPA, Personal Information is defined as any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”).
We generally collect the following categories of Personal Information in providing our Services:
Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver's license or state identification card number, passport number, telephone number or other similar identifiers;
characteristics of protected classifications under California or federal law, such as gender, racial or ethnic origin, religious or philosophical beliefs, or union membership;
commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies;
internet or other electronic network activity information including, but not limited to your IP address, browser type, Internet service provider (ISP), referring/exit pages, platform type, date and time stamps associated with transactions, and number of clicks, your mobile carrier, mobile device information such as your mobile device ID, model and manufacturer, operating system and version information;
professional, educational, or employment-related information;
your geolocation, to the extent you have configured your device to permit us to collect such information; and
inferences about your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
For more information about the Personal Information we collect and how we collect it, please refer to section 2 above, Information We Collect.
We collect Personal Information for the business purposes described in section 2 above. The CCPA defines a “business purpose” as the use of Personal Information for the business’s operational purposes, or other notified purposes, provided the use of Personal Information is reasonably necessary and proportionate to achieve the operational purpose for which the Personal Information was collected or another operational purpose that is compatible with the context in which the Personal Information was collected.
The categories of other individuals or entities with whom we may share your Personal Information are listed in section 3 above.
Privacy Rights
If you are a California resident, you have rights in relation to your Personal Information; however, your rights are subject to certain exceptions. For instance, we cannot disclose specific pieces of Personal Information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the Personal Information, your account with us, or the security of our network systems.
To assert your right to know, to access, or to delete your Personal Information, please contact us by email at privacy@journeyfront.com. To confirm your identity, we may ask you to verify Personal Information we already have on file for you. If we cannot verify your identity based on the information we have on file, we may request additional information from you, which we will only use to verify your identity, and for security or fraud-prevention purposes.
Right Against Discrimination. You have the right not to be discriminated against for exercising any of the rights described in this section. We will not discriminate against you for exercising your right to know, delete or opt-out of sales.
Right to Know. You have the right to request in writing: (i) a list of the categories of Personal Information, such as name, address, email address, that a business has disclosed to third parties during the immediately preceding calendar year for the third parties' direct marketing purposes, and (ii) the names and addresses of all such third parties. In addition, you have the right to request: (i) the categories of Personal Information we have collected about you, (ii) the categories of sources from which Personal Information is collected, (iii) the business or commercial purpose for the information collection, (iv) the categories of third parties with whom we have shared Personal Information, and (v) the specific pieces of Personal Information we hold about an individual.
Right to Access. You have the right to request a copy of the specific Personal Information we collected about you during the 12 months before your request.
Right to Delete. You have the right to request that we delete any Personal Information we have collected from you or maintain about you, subject to certain exceptions.
Right to Opt-Out of Selling or Sharing. California residents have the right to opt-out of having their Personal Information sold or shared. We do not sell or share your Personal Information.
Right to Limit the Use and Disclosure of Personal Information. You have the right to request that we limit the use of your Personal Information to only that which is necessary for providing products or services to you. We do not use your Personal Information for any purpose other than that which is necessary for providing products or services to you.
Under the CCPA, a California customer may use an authorized agent to make a CCPA privacy request on the consumer’s behalf. To make a request on behalf of a California consumer whose personal information has been collected by Journeyfront, the authorized agent must first provide a copy of either (a) a letter signed by the customer authorizing the agent to submit a CCPA request on his or her behalf, or (b) a valid power of attorney issued pursuant to California Probate Code sections 4000 to 4465. An authorized agent must email one of these documents to privacy@journeyfront.com and include a phone number where the agent may be reached during regular business hours.
Journeyfront on occasion may work with separate legal entities that may be considered “third party affiliated entities” for purposes of California Civil Code Section 1798.83 as described in Section 3 above. California law requires us to inform California residents who have provided us with personal information that they may request information about our disclosures to third parties. To do so, contact us at privacy@journeyfront.com and indicate in the subject line “California Privacy Rights.”
9. Contacting Us About This Policy
If you have any questions about this privacy statement or the practices of this site, you can contact our Data Protection Officer by email at privacy@journeyfront.com. If you prefer to contact us by postal mail, please contact us at: Journeyfront, Inc. 826 E State St Suite 210, American Fork, UT 84003.
Acceptance of Privacy Statement Your use of our website(s), including any dispute concerning privacy, is subject to this privacy statement and the applicable Terms and Conditions of Service. BY USING OUR WEBSITE, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY STATEMENT AND THE APPLICABLE TERMS AND CONDITIONS OF SERVICE. If we decide to change our privacy policy, we will post those changes to this privacy statement page and any other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by other means, such as e-mail, at our discretion. Your continued use of any portion of our website following posting of the updated privacy statement will constitute your acceptance of the changes.
Revised Date: This privacy statement was last revised on June 9, 2023.