The Complete Hiring Guide For Reducing Turnover In High Volume Positions
If your call center, warehouse, or other high-volume location has turnover of 30 percent, 40 percent, 50, 60, and even higher – you’re not alone.
According to Harvard Business Review, 80 percent of turnover can be attributed to bad hiring decisions. Some companies, however, are spending 80 percent of their turnover-reduction efforts on post-hire programs and initiatives!
The most effective (and least talked about) way to reduce turnover is to improve the effectiveness of your hiring process.
This guide offers a fresh perspective on reducing turnover in high-volume roles, including:
Your Cost of Turnover and Its Impact
Employee Engagement: Not the Answer to Turnover We Hoped for
Reducing Turnover Starts With Hiring
How Much of Your Screening Process Should Focus on Turnover
11 Traits You Should Screen For to Identify People Who Stay
8 Interview Questions Guaranteed to Flag Flight Risks
