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How to Reduce Turnover by Hiring People More Likely to Stay

Looking for ways to decrease turnover in your call center?

In this 25 minute webinar about turnover, Daniel Ash, Journeyfront CEO, talks about:

  • What to look for when hiring call center agents who will stay
  • How hiring for retention is different than hiring for performance 
  • How hiring improvements can reduce agent attrition by 50% or more
  • Case studies on exactly how to use hiring data to reduce agent turnover

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Interested in Learning More About How to Reduce Call Center Agent Turnover?

The objective of every call center hiring process is to hire high performing agents who will stay and contribute to the success of their team. Journeyfront specializes in reducing call center agent turnover and can help your team as well.