SHORT TERM TURNOVER IS A HIRING PROBLEM
People leave companies for a variety of reasons.
The good news is you don't have to identify all the reasons to reduce your turnover.
You just have to identify a TOP reason & start there.
This brings us to principle 40:
>Short Term Turnover is a Hiring Problem
The longer an employee works in a job, the more 'how long they choose to stay' is influenced by factors related to the job or environment.
But when a person turns over in the short term, it's almost always because the wrong person was hired to begin with.
What constitutes short-term may vary:
-For a call center job, it's the first ~3-6 months.
-For a CEO, it's likely ~2-3 years.
But no matter the job, when you see short term turnover, look at your hiring process.
Improve who and how you hire & you'll improve your short term turnover.
There's only one exception to this rule (from what we have seen).
It's when short term turnover occurs across nearly EVERYONE in the same role.
In this situation, you have a hiring problem AND a job/environment problem.
For retention to improve, you'll have to improve BOTH areas.
Are we wrong?