THE

100

PRINCIPLES OF HIRING ACCURACY

PRINCIPLE

#35
LOVE TURNOVER? MAKE SURE YOU DO THIS
If you love employee turnover & want to keep yours, do this: 1) Change nothing, 2) Say things like 'our turnover is standard for the industry' or 'there's nothing we can do about it.'

If you love employee turnover & want to keep yours, I recommend the following 3 strategies:

1. DO NOTHING - this is the 'solar eclipse approach' where you just look the other way.

This approach is great because it may make matters worse over time.

2. ASSUME IT AWAY - This is where you say intelligent-sounding things like 'our turnover is standard for the industry'.

This is brilliant because the claim is hard to disprove. Just be careful. Someone might show up with data showing that turnover varies A LOT in an industry.

3. FIND A SCAPEGOAT - This is where you reduce all turnover down to 1 cause, ideally something out of your control (like bad pay or bosses).

But stay away from research showing turnover is caused by many factors, many which are in your control (hiring, onboarding, etc.).

4. STAY AWAY FROM ESTIMATES - whatever you do, DO NOT calculate your cost of turnover.

You can calculate that cost HERE but doing so is dangerous.  Your cost may be in the millions & therefore weaken your resolve in the benefits of doing nothing.

BONUS: don't let anyone point out how much turnover VARIES across employees in the SAME role (same boss/pay/etc.).

This could discredit your claim that hiring has nothing to do with it.