Nick Lyon
Recent Posts
New hire productivity increases by 79% in 90 days
New hire productivity increases 79% in 90 days
IntelyCare enjoyed a 37% decrease in CNA absenteeism from missed shifts
Healthcare workers shift attendance increases 16%
Call Center Reduces 6 Month Turnover by 27% in just 12 months
Achieve (Formerly Known As Freedom Financial) Reduces Short-term Turnover at Call Center
"Poor performance" reduced by 21% while increasing "exceptional performance" 18% in first year
Decreases poor performance 21% and increases exceptional performance 18%
Horizon Case Study
NHA Decreased Teacher 30 Day Turnover by 20% an ROI of $420K in First Quarter
Journeyfront helped 3 different organizations improve their median employee tenure within the 1styear
Journeyfront helped 3 different organizations improve their median employee tenure within the 1styear. For additional information: Email sales@Journeyfront.com or visit www.journeyfront.com Organization Median Employee
Call Centers Case Study - Performance
Call Center Increases Agent Performance by 36%
Call Centers Case Study - Turnover
How Journeyfront Helps Call Centers Decrease short-term turnover
doTERRA Case Study
Major Customer Support center reduces short-term turnover by 34% while increasing performance 18%
Complete Hiring Guide for Reducing Turnover in High Volume Positions
If your call center, warehouse, or other high-volume location has turnover of 30 percent, 40 percent, 50, 60, and even higher – you’re not alone.
The Ultimate Guide For Hiring Assessments 2023
According to Harvard Business Review, "80% of turnover is caused by bad hiring decisions." In fact turnover, retention, performance and culture are all impacted by hiring the right person for each job. The popularity of pre-hire assessments continues to grow for companies that want more predictive accuracy in their hiring processes because better hiring starts with better assessments.