Your recruiters can now call candidates without leaving Journeyfront. Calls go out through Webex Contact Center or QUO, and every conversation lands on the candidate's record automatically, so the whole team can see who was reached and who needs a follow-up.
Highlights
- One-click calling. Click a candidate's phone number to start the call.
- Every call logged. Direction, duration and outcome are saved to the candidate's activity timeline.
- Recordings on the record. Play back calls from the timeline. QUO calls also bring in a summary and transcript.
- Callbacks matched. When a candidate calls back, the call is matched to them and logged on their record.