IntelyCare offers an on-demand healthcare staffing solution for nursing and assisted living centers but found that CNA's were only fulfilling 70% of the shifts they had accepted.
See how a call center was able to reduce their 6 month turnover by 27% in just 12 months by getting more data driven in their hiring process. The reduced turnover saved the company $2.5 million dollars in the same time. See how they did it.
Learn how job performance increased by 21%, including 18% receiving “Exceptional” status (0% reached “Exceptional” status prior), in the first year of using Journeyfront.
New Horizon Academy is a prominent child development facility witha pledge to help children find their place in the world. Unfortunately,New Horizon Academy was suffering short-term turnover (first 30days) with teachers, which led to numerous issues, includingskyrocketing costs in recruiting and training with no end in sight.
Three different organizations with high employee turnover enlistedJourneyfront’s help to better identify and hire candidates more likely to stay. In a 1 year working together, all three organizations saw significant increases in median employee tenure, resulting in substantial first year cost savings.
Call/Contact Centers suffer from short-term turnover (less than 6 months on job), costing millions in recruiting, interviewing, training and lost revenue opportunities. By leveraging the closed-loop feedback system, Journeyfront was able to increase new hire productivity by 79% in 90 days.
Ineffective screening process causing lost time for hiring managers, short-term turnover (less than 90 days) and 37% of Call Agents did not meet “Acceptable Call Rating Score” for job performance. That all changed with Journeyfront