Case Studies

 


 

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By leveraging the closed-loop feedback system, Journeyfront was able to increase new hire productivity by 79% in 90 days which ended up saving KeHE $456,019 in the first year from from recruiter and manager interview costs.
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IntelyCare offers an on-demand healthcare staffing solution for nursing and assisted living centers but found that CNA's were only fulfilling 70% of the shifts they had accepted.
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See how a call center was able to reduce their 6 month turnover by 27% in just 12 months by getting more data driven in their hiring process. The reduced turnover saved the company $2.5 million dollars in the same time. See how they did it.
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Learn how job performance increased by 21%, including 18% receiving “Exceptional” status (0% reached “Exceptional” status prior), in the first year of using Journeyfront.
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New Horizon Academy is a prominent child development facility witha pledge to help children find their place in the world. Unfortunately,New Horizon Academy was suffering short-term turnover (first 30days) with teachers, which led to numerous issues, includingskyrocketing costs in recruiting and training with no end in sight.
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Three different organizations with high employee turnover enlistedJourneyfront’s help to better identify and hire candidates more likely to stay. In a 1 year working together, all three organizations saw significant increases in median employee tenure, resulting in substantial first year cost savings.
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Learn how Journeyfront helped a call center dramatically improve agent performance from 40% performance to 95% in 12 months.
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Call/Contact Centers suffer from short-term turnover (less than 6 months on job), costing millions in recruiting, interviewing, training and lost revenue opportunities. By leveraging the closed-loop feedback system, Journeyfront was able to increase new hire productivity by 79% in 90 days.
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Ineffective screening process causing lost time for hiring managers, short-term turnover (less than 90 days) and 37% of Call Agents did not meet “Acceptable Call Rating Score” for job performance. That all changed with Journeyfront