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Two-way SMS and WhatsApp messaging

NewCommunication · Candidate Management

Released August 9, 2026

Two-way SMS and WhatsApp messaging in Journeyfront

Text conversations with candidates now happen in both directions inside Journeyfront. Candidate replies over SMS and WhatsApp come straight back to the candidate's record, so your team sees the whole conversation in one place and replies stop slipping through.

Highlights

  • Replies come back in. Candidate responses land in the message window on their record.
  • Live conversation. New messages appear as they arrive, with no refreshing.
  • Never miss a reply. An unread indicator shows when a candidate is waiting on a response, and you can find them from your candidate lists.
  • SMS and WhatsApp. Reach candidates on the channel they actually use.
Want the details?The Help Center article walks through setup and use.
Read the help article

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