Interview Question Library

How to Use These Interview Questions

This comprehensive collection of journeys interview questions helps hiring managers assess key behavioral traits and competencies. Each section contains targeted questions designed to evaluate specific attributes, from accountability and adaptability to strategic thinking and emotional intelligence. Use these structured interview questions during your candidate evaluation process to make more informed hiring decisions and improve job fit predictions.

In 1921, frustrated by a growing number of failed new hires, Thomas Edison created a written test to evaluate the skills and knowledge of job applicants—and thus the modern job interview was born. Today's hiring managers face similar challenges when conducting journeys interview processes, needing structured interview questions that accurately assess candidate fit. Research shows that the best predictor of job success is when the inherent attributes of a job applicant are matched with the attributes required for the job.

Research shows that the best predictor of job success is when the inherent attributes of a job applicant are matched with the attributes required for the job. This is a list of interview questions that accurately measure the attributes top employers need most. 

Select the desired attribute to see the questions that will measure that trait.

1. Accountability
2. Adaptability
3. Career Commitment
4. Career Satisfaction
5. Coachability
6. Communication
7. Conflict Resolution
8. Creativity
9. Decision Making
10. Detail Orientation
11. Drive
12. Emotional Intelligence
13. Empathy/Compassion
14. Grit
15. Humility
16. Initiative
17. Integrity
18. Intellectual Curiosity
19. Interpersonal Skills
20. Leadership
21. Learning Ability
22. Life Satisfaction
23. Orderliness
24. Organizational Commitment
25. Passion
26. Persuasion
27. Planning
28. Politeness
29. Problem Solving
30. Professionalism
31. Reasoning
32. Results Orientation
33. Self-awareness
34. Self-regulation
35. Strategic Thinking
36. Stress Management
37. Team Work
38. Work Ethic

 

Detail Orientation Interview Questions

Ensures information is complete and accurate; follows up with others to ensure that agreements and commitments have been fulfilled.

• Do you prefer to work on small details and perfecting a project or at a broader, bigger picture scope? Can you explain why you prefer to work that way?
• When given a task, how often do you find yourself correcting a mistake or error? When do you usually find these mistakes or errors? What do you do to find them?

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Drive

Motivated by success and passionate about working and achieving higher results. Persists to complete tasks / responsibilities, even in the face of difficulties, is optimistic and tenacious all through. Operates with personal ownership and looks for ways and means to improve performance all the time.

• Tell me about a time where you were given a daunting project that would take a lot of effort and time to complete. What was this project? How did you maintain your motivation and energy? How did you complete the project? What were the results?
• Tell me about a time when you were faced with a difficult project or goal. What was the situation, what did you do, and what were the outcomes?
• What is one thing you have done over the past year to improve your performance at work?

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Emotional Intelligence

The ability to recognize the presence and meanings of emotions in others and your own emotions and use that knowledge to successfully problem solve in social situations and cope with environmental demands and pressures.

• How long does it usually take to realize that you are stressed or upset and what makes you realize you are? <Wait & Listen> Describe how you communicate those negative feelings to others in the workplace when you need to manage or reduce them? Can you give me an example?
• Tell me about a time where you found that the way you were interacting with other people in the workplace, either customers or coworkers, wasn't working as well as you wanted. How did you become aware that these interactions weren't working? <Wait & Listen> What was happening in these relationships? <Wait & Listen> What did you do to better align the way you were interacting with the needs of the people around you?
• Tell me about a time when you used your knowledge of the feelings of others to improve relationships to achieve your goals in the workplace. <Wait & Listen> How were you able to improve an important work relationship?

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Empathy/Compassion

The capacity to understand and feel what another person is experiencing by considering their point of view rather than their own.

• Tell me about a time where someone misunderstood your point of view. [Wait & Listen] Why do you think they didn't understand your perspective? Where do you think they were coming from? What did you do to clarify or rephrase your position? How well did that work?
• Tell me about a time where someone became angry at you for something that you had no direct control over. What do you think of that person? What kind of place do you think they were in emotionally? Did you learn anything from that experience?
• In your view, what causes customers to become frustrated or irate with employees? If you were the employee how would you resolve the situation with the customer?

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Grit

Deals effectively with pressure; remains optimistic and persistent, even under
adversity. Recovers quickly from setbacks.

• In the past, have you ever started a project that you felt full of interest and enthusiasm for but found those feelings fade over the lifespan of the project? What happened with that project?
• How important is it to you that you enjoy the task you are working on? Are you able to force yourself to get things done even if you don't enjoy that particular task? Do you think the quality of your work would suffer? Why or why not?
• Tell me about a time you failed at something important? [Wait for candidate to respond] How did you deal with that?

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Humility

Does not consider his or herself superior to others; shows an awareness of his/her defects or shortcomings.

• Give me an example of a time where you made a mistake and had to admit that mistake to others? How did you handle that situation? Why did you admit your mistake?
• Tell me about a time where you were the expert in the room and others were not as skilled or knowledgeable. What was the scenario, how did you use your position of authority?

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Initiative

Identifies opportunities and issues, and proactively acts and follows through on work activities to capitalize or resolve them.

• Tell me about a time you took on additional responsibility without asking or being asked. What prompted you to do so and what were the results?
• Can you tell me about a time you made a change at work without being asked? Why did you feel making that change was necessary? How did others receive the change?
• In your opinion, when is it a good time to do something that you haven't been asked to do? Can you give me an example of when you've done so?

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Integrity

Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.

• Can you give me an example where you chose to do the right thing at work despite potentially risking your job, reputation, or that of a coworker?
• Tell me about a moment in your work life where you stood up for what you knew was right? Why did you make that stand?
• Can you tell me about a time at work where you had to cut some corners to get the job done? If yes, what were the corners? If no, do you feel like there is ever a time where that could be necessary?

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Intellectual Curiosity

Shows significant interest in learning things that he/she does not know or understand.

• Are there any things you enjoy learning about that aren't directly related to your job's responsibilities and performance? What are they and why do they inspire your interest?
• Give me an example of one thing you've been learning about lately. How and why did you come to learn about that topic?
• What is one thing you have been wanting to learn? [Wait & Listen] Why do you want to learn about it are you doing anything about it?

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Interpersonal Skills

Displaying the skills to work effectively with others from diverse backgrounds.

• Tell me about a time when you disagreed with the actions or decisions of your manager or supervisor. How did you approach the situation? Do you feel like you were able to resolve the disagreement?
• At your previous job, how did you build quality relationships with your coworkers? What about with people working in other functions in the company? What did the people you develop good relationships with have in common with each other? What about with you? Did you build any work relationships with people you weren't expecting to? Who and why?
• How comfortable are you working with people who are different than you? Are there any types of people, behaviors, or attitudes that you find you don't get along with? Have you ever had to work with people who you conflicted with? What was the situation and how was it resolved?

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Leadership

The ability to motivate and organize the efforts of others and empower others with the information and resources they need to successfully accomplish business objectives.

• Do you have any areas you feel you need to continue developing to be a better leader? What are they?
• What kind of leadership style would former colleagues describe you as having? Can you give me any specific examples showing how you've used your leadership style to get things accomplished in your past work?
• Give me an example of a time when an employee went against your directives. What steps did you take to correct the outcome, and how did you set expectations for the future? What was the outcome with this employee? Did you learn any lessons in the process of dealing with this situation?

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Learning Ability

Uses efficient learning techniques to acquire and apply new knowledge and skills; uses training, feedback, or other opportunities for self-learning and development.

• Tell me about a time your manager gave you feedback that you didn't agree with. What was that feedback? What did you do? Which parts of their feedback did you apply if any? What steps did you take to ensure you wouldn't get that kind of feedback again?
• Tell me about a major weakness that you have overcome or are currently improving. What are you doing to improve? Is that a strategy specific to this specific self-improvement effort or does it reflect your general approach to self-improvement? [If it is not the general approach] What is your typical approach to self-improvement?   
• Give me a skill or knowledge area that you needed to develop to increase your performance. What steps did you take to develop in this area? Did you have a coach or mentor, formal or informal, helping you? [If yes] What was that coaching experience like for you? What did you like and dislike about it?

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Life Satisfaction

Demonstrates a general satisfaction with and positive outlook on life.

• Do you feel that the activities you do outside of work make up for the demands of work life? Why or why not?
• How would you say your work life balance is currently? Where do you want it to be?

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Orderliness

Is adept at maintaining order, structure, and tidiness.

• Tell me about a time that you worked in an unstructured work environment. How did you feel about working in that environment? Did you do anything to change it?
• Do you use any methods or tools to keep track of your tasks and schedule? [If Yes] What are they and how do they help you? [If no] So how do you keep your tasks and objectives on track?
• In your previous job, were you ever asked to balance multiple projects, tasks, and/or priorities simultaneously? Can you describe these projects or priorities to me and provide examples of how you structured your time and efforts to be successful?

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Organizational Commitment

Shows a track record of loyalty to prior organizations and demonstrates a strong affinity, loyalty, or commitment to our organization (e.g., our mission, brand, product, etc.)

• Tell me about a time when you have stayed loyal to a team or organization even when things were difficult. What are the reasons for staying loyal during these difficulties?
• How hard has it been to seek new employment and leave your old team and organization? Why do you feel the time is right now to find new work?
• What is the biggest thing you are excited about at our company? How do you think your values and our values fit together? Are there any that you feel demonstrate you are a good fit with us?

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Passion

Demonstrates significant enthusiasm or devotion to an idea, activity, or cause.

• How are you staying up to date and relevant in your current field? What motivates you to do so?
• What kind of work energizes you and fulfills you? What leaves you dragging and bored?
• If you were to get this job, which part would you be most excited about? Where do you want this job to lead you? Why do you think this is a stepping stone on that path?

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Persuasion

Uses persuasion to gain the support and cooperation from stakeholders, superiors, colleagues, subordinates and other parties to achieve a desired course of action consistent with strategic goals and objectives.

• How do you influence others? What skills or strengths do you leverage to persuade others to cooperate and listen? Please give me an example that showcases these strengths from your previous position.
• Let's pretend that there are people in our company that are not interacting with our customers effectively. What would you do to convince them to change how they interact with our customers?
• Let's say you are on a team and one of your teammates offers a suggestion you feel will lead to failure. What would you do to help them see the issue?

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Planning

Determines necessary sequence of activities and the efficient level of resources needed to achieve short- and long-term goals.

• Describe a time where you had to juggle multiple priorities at once. How did you handle this? How well would you say you prioritized?
• Tell me about a time when you were involved in a poorly planned project. What was your specific role in the planning? Where were the mistakes made? What was the outcome?  What is your take away from that experience?

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Politeness

Shows polished manners demonstrating respect and consideration for others.

• Occasionally at work we are faced with rude people. At what point do you think it is okay to stop being polite in your response to their demands or statements? Have you ever had this happen to you?
• How would you handle a situation where someone is being rude to you at work? How do you typically handle people who are rude to you? To what extent do you put up with it and what typically drives or determines your response?

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Problem Solving

Identifies problems and uses logic, judgment, and data to evaluate alternatives and recommend solutions to achieve desired organizational goal or outcomes.

• How often have you leveraged your problem-solving skills in your past jobs? Describe some of the situations in which you've used these skills to successfully resolve issues and how you did so. How would you say these experiences showcase your ability at applying problem solving skills to resolve difficult challenges and why do you feel that way?
• How would you answer a question that you lack the appropriate information to resolve? Walk me through your process and the steps you would take.
• Walk me through how you would quickly determine a course of action to solve a time critical problem. Can you share a real-world example of a time when you handled a situation that had to be dealt with immediately? Why did you choose the choice of action you did?

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Professionalism

Maintained a professional presence.

• You are about to give a presentation to your board of directors. You typically present for your peers and colleagues. How would you go about preparing differently for the board of directors versus your team?
• Can you remember a time that you failed to maintain a professional presence? If yes, tell me about that. If not, what things do you do to ensure you maintain a professional presence?

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Reasoning

Using logical thought processes to analyze information, make inferences, and draw accurate conclusions.

• Describe a decision you made that came to the wrong conclusion. Where did you make your mistake? Given a chance to re-do the experience what sources of information and decision-making techniques would you use?
• Can you tell me about a time you were presented with new information and had to make a recommendation based on that information? What specifically do you look for when it comes to information to help guide your decisions? What process do you take to come to your conclusions?

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Results Orientation

Focuses on desired results and sets and achieves challenging goals.

• Describe a time when setting clear goals for yourself (or your team) helped you to exceed all expectations. Did you choose exceptional goals from the start? What happened after your success?
• Give me an example of a time where you set difficult goals for yourself. What were those goals and how much of a stretch were they? Did you set those goals from the very beginning of the project? What were the results?
• Tell me about a time where you had to re-evaluate your goals. What was the scenario and how high were your goals before you re-evaluated them? What made the re-evaluated goals more realistic?

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Self-awareness

Is aware of one's own emotions at any given time.

• How good are you at recognizing when you are becoming upset or anxious? How quickly do you become aware of these emotions? What are some of the things you recognize as a sign that you are upset or anxious? How do you use that knowledge to your advantage?
• What do you think your coworkers will say the most challenging aspect about working with you is when we ask them?

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Self-Regulation

Can regulate one's own emotions at will.

• Please walk me through a situation you've previously been in where someone was very upset and blamed you. What happened and how did you respond?
• Provide me an example of a time where you were asked to maintain your composure and hide negative feelings while dealing with a stressful situation in your workplace. Could you please walk me through the situation and the outcome?

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Strategic Thinking

Formulates and implements objectives, priorities, and plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risks well.

• Please give me a specific example of a time when you needed to forecast the objectives and priorities for a long-term project. How complex was the project? How did you go about considering all the options and necessary outcomes? What were the results?
• What do you foresee the likely key objectives, priorities, and risks will be for you if you accept this position? Please walk me through how you plan to gather the information you need to confirm or identify these strategic aspects of your job? [Follow up - if answer doesn't fully address question] What are the key pieces of information you would be looking for and where would look for them.

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Stress Management

Skilled at managing the stress associated with doing difficult things (e.g. meeting deadlines, juggling multiple competing demands, etc.)

• Can you describe a time where your stress led you to make errors in work? What happened as a result of that incident? [Press the candidate for whether they sought to prevent the error from happening in the future and whether they were successful in doing so.]
• Describe the most stressful work situation you have encountered. How did you handle it?

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Teamwork

Encourages and facilitates cooperation, commitment, pride, and trust; fosters group identity and team spirit; works with others to achieve goals.

• What do you think people (including yourself) look for in an excellent teammate? In what ways would you say you fit that description of an ideal teammate? In what areas can you improve the most?
• What does being a team player mean to you? Can you give specific examples of times you have been a team player in past jobs?

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Work Ethic

Demonstrates steady, earnest, and energetic effort in the performance of his/her duties or responsibilities.

• Has there ever been a time where you adjusted your own expectations for your efforts because you could not meet the goals without taking work home or working overtime? [If Yes] What was the situation you were facing and how do you feel about that decision? [If No] Do you have an example of a time where you regretted not downgrading or simplifying your goals to have better work-life balance?
• How much daily supervision do you prefer to work under? Tell me about a time when you had to work without supervision. How did you approach your work during this time? What were the results?

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