What Candidates Actually Want to Know When They're Rejected (And How to Tell Them)
Dave Biesinger | Mar, 18 2026
A contact center TA director I talked to recently had no idea what her rejection emails actually said. The template had been set up at ATS implementation, and nobody had opened it since. When she finally pulled it, the reason field said: "We have decided to move forward with other candidates."
The Pros and Cons of Extroversion in the Workplace
In the simplest terms, extroversion and introversion refers to the way a person "recharges" and processes stimuli. People with high extraversion gain energy by spending time with other people, while those with low extraversion (introverts) gain energy through solitude. This fundamental difference in how individuals process social interaction shapes their workplace preferences and performance patterns.
Nick Lyon | Mar, 17 2026
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