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Journeyfront at CCW Vegas 2025: Where AI Meets the Human Side of CX

Dave Biesinger | Jun, 16 2025

Fresh from the energy of CCW Vegas 2025, we're reflecting on an incredible week at the world's largest customer contact event. With over 5,000 attendees and 200+ solution providers, the conversations were electric... and one theme kept coming up: while everyone's racing toward AI and automation, the workforce challenge isn't going away. It's getting harder.

Journeyfront at CCW Vegas 2025: Where AI Meets the Human Side of CX

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