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Aim, Screen, Fill, Repeat: Our New BPO Hiring Guide Series

A few months ago, we published the first edition of The BPO Hiring Playbook, Daniel Ash's field guide to hiring at BPO scale, built on a decade of work with some of the largest contact center operations in the world. It's dense. It's thorough. And, if we're honest, it's a lot to hand someone who just needs an answer to one specific question on a Tuesday afternoon.

Brooke Miller

Brooke Miller
Brooke Miller is a Marketing Coordinator at Journeyfront. She hold a bachelors of English from BYU and works with creating and promoting media content.

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Aim, Screen, Fill, Repeat: Our New BPO Hiring Guide Series

A few months ago, we published the first edition of The BPO Hiring Playbook, Daniel Ash's field guide to hiring at BPO scale, built on a decade of work with some of the largest contact center operations in the world. It's dense. It's thorough. And, if we're honest, it's a lot to hand someone who just needs an answer to one specific question on a Tuesday afternoon.

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