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The Quality Paradox: Why BPOs Need Different Screening for Every Client (And How to Make It Scalable)

Here's a conversation I had last month that perfectly captures the BPO quality paradox.

Cody Jolley

Cody Jolley
Cody Jolley has a passion for helping people find jobs they’ll love, and helping companies hire the best people. Currently finalizing a B.S. in Human Resource Management, Cody has dreams to become an Industrial-Organizational Psychologist.

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5 Tips For Writing Better Interview Questions

A great interview question can make all the difference when selecting the right person to hire, yet writing such a question can be a daunting process for anyone. After spending countless hours and writing over 300 questions, here are my top 5 tips to write great interview questions in less time.

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