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What Candidates Actually Want to Know When They're Rejected (And How to Tell Them)

A contact center TA director I talked to recently had no idea what her rejection emails actually said. The template had been set up at ATS implementation, and nobody had opened it since. When she finally pulled it, the reason field said: "We have decided to move forward with other candidates."

Hiring for Culture Fit: Why Company Perks Are Not Culture

There seems to be a current trend among employers to offer more unique and diverse office perks in the hopes of attracting and retaining talent. While perks can be fun and bring momentary happiness, they do not meaningfully move the needle on employee satisfaction or retention. One such example was highlighted by Payscale’s list of employee tenure at Fortune 500 companies, which denotes that Google, a company that offers top-notch perks, has a median employee tenure of 1.1 years.

Are You Tracking The Results of The People You Hire?

Being in the business world, it's likely we're all familiar with Pearson's Law, which states: "When performance is measured, performance improves. When performance is measured and reported back, the rate of improvement accelerates."  The idea that tracking performance ultimately yields better results is a common-sense proposition at this point.

7 Signs Your Employee is Thinking About Turning Over

This list will identify some of the less-obvious signs an employee is looking for another job, rather than more obvious signs such as excessive absences, coming in late and leaving early, decreased quality of work, and changes in attitude.

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