Journeyfront at CCW Vegas 2025: Where AI Meets the Human Side of CX
Dave Biesinger | Jun, 16 2025
Fresh from the energy of CCW Vegas 2025, we're reflecting on an incredible week at the world's largest customer contact event. With over 5,000 attendees and 200+ solution providers, the conversations were electric... and one theme kept coming up: while everyone's racing toward AI and automation, the workforce challenge isn't going away. It's getting harder.
5 Tips For Writing Better Interview Questions
A great interview question can make all the difference when selecting the right person to hire, yet writing such a question can be a daunting process for anyone. After spending countless hours and writing over 300 questions, here are my top 5 tips to write great interview questions in less time.
Cody Jolley | Jun, 3 2019
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