Company Background

New Horizon Academy is a prominent child development facility with a pledge to help children find their place in the world. To open “New Horizons” of self-esteem and potential for the little people entrusted to our care, their families, and our employees by providing and continuously improving the best child development on the planet!


The Problem

Unfortunately, New Horizon Academy was suffering short-term turnover (first 30 days) with teachers, which led to numerous issues, including skyrocketing costs in recruiting and training with no end in sight.


The Solution

Journeyfront’s Assessments and Interview Guides were built to reduce short-term turnover and improve performance. The process was to identify what attributes the most successful teachers embodied and then apply that data to their candidate evaluation process to create a highly accurate, repeatable hiring process. The results speak for themselves.


The Results

By leveraging the closed-loop feedback system, Journeyfront is able to use on-going data to drive continuous improvements to the hiring process. The success of this case study led to the expansion of Journeyfront into three additional departments who have all experienced positive results since.


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