Why BPOs Hire Different (And Why Your ATS Probably Doesn't Get It)
Daniel Ash | Dec, 2 2025
I recently had a conversation with a Director of Talent Acquisition at a mid-sized BPO that left me frustrated on her behalf.
How to Screen for Emotional Intelligence in Sales Candidates
Emotional intelligence is the ability to sense, correctly interpret, and effectively use emotional signals or clues in a social situation. For sales professionals, one of the most important traits that they should develop is emotional intelligence. For example, sensing when a pitch is working, identifying a truly interested customer, or intuiting a better approach to inspire a potential client about a product.
Charlie Scott | Jul, 2 2019
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