Daniel Ash
Recent Posts
The Quality Paradox: Why BPOs Need Different Screening for Every Client (And How to Make It Scalable)
Here's a conversation I had last month that perfectly captures the BPO quality paradox.
Why BPOs Hire Different (And Why Your ATS Probably Doesn't Get It)
I recently had a conversation with a Director of Talent Acquisition at a mid-sized BPO that left me frustrated on her behalf.
An Evidence-Based Approach to Reducing Workforce Turnover
Turnover isn’t just a people problem, it’s a profit problem. Especially for organizations engaged in high-volume hiring in sectors like business process outsourcing (BPO) and warehousing/logistics.
Why Hiring Accuracy is More Important than Hiring Efficiency.
I recently had a conversation with a Talent Acquisition Leader that left me shocked. While talking about how important it is to hire the right person, I sensed an alarming degree of indifference around hiring accuracy altogether. I understand this is not top of mind for everyone, but this was coming from the Director of Talent Acquisition for a Fortune 5,000 company.
How to Diagnose What's Causing Your Turnover
What's Causing Your Turnover?
I started my career at Bain & Company, a global management consulting firm charged with helping some of the world's largest organizations solve their most critical business challenges.
