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Journeyfront at CCW Vegas 2025: Where AI Meets the Human Side of CX

Dave Biesinger | Jun, 16 2025

Fresh from the energy of CCW Vegas 2025, we're reflecting on an incredible week at the world's largest customer contact event. With over 5,000 attendees and 200+ solution providers, the conversations were electric... and one theme kept coming up: while everyone's racing toward AI and automation, the workforce challenge isn't going away. It's getting harder.

Daniel Ash

Daniel Ash
Daniel is the CEO and Co-Founder of Journeyfront. Before Journeyfront, Daniel worked in private equity and management consulting, working with companies to grow, build amazing teams, and solve some of the world's most complex challenges. He now gets to do that at massive scale with Journeyfront. Daniel is on a mission to crack the code when it comes to job fit. He believes every person in a job that's perfect for them is the key to a world where companies and individuals work together to accomplish great things. He can be reached at daniel@journeyfront.com.
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Recent Posts

An Evidence-Based Approach to Reducing Workforce Turnover

Turnover isn’t just a people problem, it’s a profit problem. Especially for organizations engaged in high-volume hiring in sectors like business process outsourcing (BPO) and warehousing/logistics.

Daniel Ash | Mar, 28 2025

Why Hiring Accuracy is More Important than Hiring Efficiency.

I recently had a conversation with a Talent Acquisition Leader that left me shocked. While talking about how important it is to hire the right person, I sensed an alarming degree of indifference around hiring accuracy altogether. I understand this is not top of mind for everyone, but this was coming from the Director of Talent Acquisition for a Fortune 5,000 company.

Daniel Ash | Aug, 11 2020

How to Diagnose What's Causing Your Turnover

What's Causing Your Turnover?

I started my career at Bain & Company, a global management consulting firm charged with helping some of the world's largest organizations solve their most critical business challenges. 

Daniel Ash | Feb, 12 2019

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