An Evidence-Based Approach to Reducing Workforce Turnover
Turnover isn’t just a people problem, it’s a profit problem. Especially for organizations engaged in high-volume hiring in sectors like business process outsourcing (BPO) and warehousing/logistics.
Todd Raphael

Recent Posts
8 Talent-Acquisition Activities If August Is Quiet
There may not be the level of vacationing in the U.S. that there is in Europe in August, but there can be some slow days. Some people take PTO; hiring may slow; and there are fewer conferences and conventions.
What Intuit’s Job Cuts Say to Us
There’s quite a hubbub going on regarding the job cuts at Intuit. If you missed the controversy, the company is laying off 1,800 people, and saying that many of those are being let go for underperformance.
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8 Interview Questions to Measure Flight Risk in High-volume Jobs
Retention starts with recruiting: the wrong person hired to do a job is likely to leave fairly quickly, regardless of how hard you try to engage them.
Ways to Reduce Turnover in High-volume Jobs That People Aren't Talking About
Chances are, you’ve tried multiple levers to cut down on turnover in your call center, warehouse, or other high-volume hiring location. Chances are also decent that those efforts aren’t working. We’ve heard of employers who feel like they have “tried everything” but still have above 100 percent turnover. (For more about reducing turnover in high-volume positions, check out this free guide.)