What Candidates Actually Want to Know When They're Rejected (And How to Tell Them)
A contact center TA director I talked to recently had no idea what her rejection emails actually said. The template had been set up at ATS implementation, and nobody had opened it since. When she finally pulled it, the reason field said: "We have decided to move forward with other candidates."
Todd Raphael
Recent Posts
8 Talent-Acquisition Activities If August Is Quiet
There may not be the level of vacationing in the U.S. that there is in Europe in August, but there can be some slow days. Some people take PTO; hiring may slow; and there are fewer conferences and conventions.
What Intuit’s Job Cuts Say to Us
There’s quite a hubbub going on regarding the job cuts at Intuit. If you missed the controversy, the company is laying off 1,800 people, and saying that many of those are being let go for underperformance.
Never Miss A Post
8 Interview Questions to Measure Flight Risk in High-volume Jobs
Retention starts with recruiting: the wrong person hired to do a job is likely to leave fairly quickly, regardless of how hard you try to engage them. But how do you screen for that? How do you hire people likely to stay and avoid talent flight risk? Understanding flight risk patterns and implementing targeted interview questions can help you identify candidates who are more likely to remain committed to your organization.
Ways to Reduce Turnover in High-volume Jobs That People Aren't Talking About
Chances are, you’ve tried multiple levers to cut down on turnover in your call center, warehouse, or other high-volume hiring location. Chances are also decent that those efforts aren’t working. We’ve heard of employers who feel like they have “tried everything” but still have above 100 percent turnover. (For more about reducing turnover in high-volume positions, check out this free guide.)
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